Tough Phone Case w/ Original Mechanical Antique Scale Design

   Return and Refund Policy

Products sold on this site are shipped from a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind. However, you do have 24 (twenty-four) hours after ordering a product or products to cancel the order(s). To cancel an order, please contact us via email at t.horne@pen-art-ink.com.

However, in case of a damaged product or a manufacturing error, pen-art-ink.com offers a free reprint or a refund if you contact us within 30 days of product delivery. Please email a clear photo showing the issue to t.horne@pen-art-ink.com.

If there is an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.

Please note that pen-art-ink.com will not be held responsible and will not offer reprints or refunds if the incorrect size or color was ordered. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.

For questions or concerns regarding the pen-art-ink-ink.com Return/Refund policy, please email us at t.horne@pen-art-ink.com.

.: Materials: polycarbonate (shell), TPU (lining)
.: 2-piece design with impact resistance and shock dispersion
.: Interior rubber liner for extra protection (appearance may vary across phone models)
.: Glossy finish
.: Supports wireless charging (not including MagSafe)